Education Manager

Position Type: Full-time, Permanent
Annual Salary: $65,000
Schedule: 37.5 hours weekly (flexible work schedule)
Start Date: April 19, 2022 (flexible)
Location: Remote work, within Canada
Language: English, French language skills are an asset
Reports to: Program Development Director
Application Deadline: March 31, 2022 at 5:00 pm PST
Status: Closed

Community-Based Research Centre (CBRC) promotes the health of people of diverse sexualities and genders through research and intervention development. CBRC’s core pillars – community-led research, knowledge exchange, network building, and leadership development – position the organization as a thought leader, transforming ideas into actions that make a difference in our communities. CBRC was incorporated in 1999 and is a non-profit charitable organization. Our main office is located in Vancouver, British Columbia, and we also have satellite offices located in Edmonton, Toronto, and Halifax.


The Education Manager will lead an innovative team of community and stakeholder education development specialists to develop a range of 2SLGBTQ+ health education products in the areas of sexual and reproductive health, mental health, and substance use. Examples of education products to be developed by this team include: Online training modules for healthcare providers, community education workshops, policy briefs, practice guides, and more.

These education products will be delivered nationally through CBRC's broad network of partners to key stakeholder audiences (i.e. healthcare providers, policymakers, community-based organization staff) and 2SLGBTQ+ communities across the country. Collectively, this work will help enhance the health and well-being of 2SLGBTQ+ communities and help to fill key provider competency gaps to improve health service access and cultural safety.

A part of CBRC's programming team, the education team will work closely with a range of CBRC departments, including our research team, communications team, and evaluation team. If you have skills in education development, have experience in team leadership, and have a passion for 2SLGBTQ+ health and wellbeing, this could be the perfect role for you!

While this position is considered permanent, please note that the continuity of this role is contingent on sustainable funding. Currently, this role is funded for two years.

Primary Job Responsibilities

Support development of education products, including online training modules, community education workshops, and other education products, including (50%):

  • Consulting with CBRC staff, partners, and community members to determine key education priorities for different target audiences and receive feedback on education products
  • Provide direction and support to CBRC staff and partners who will be delivering education products to target audiences
  • Work with other CBRC teams (i.e. communications) and contractors (i.e. graphic designers) to ensure products are completed and ready for public consumption
  • Contribute to development of education products and activities from inception through to delivery

Supervise education team staff (25%):

  • Complete regular team and one-on-one check-ins with a staff of 2-3 education development specialists
  • Provide ongoing support to team members as needed to ensure staff have sufficient guidance, support, and are satisfied in their roles
  • Complete annual performance reviews for staff members

Manage education product development from inception to delivery: In addition to directly supporting the development of education products, the education manager is responsible for (25%):

  • Ensuring that education management goals and deliverables are achieved in a timely manner (project monitoring)
  • Ensuring that education products are of sufficient quality (quality control)
  • Ensuring that education team resources are expended efficiently and in line with project budgets (budgeting)
  • Ensuring other CBRC teams and relevant partners are meaningfully engaged throughout the education product development process so that work between departments occurs in a productive and efficient manner (relationship management)


At CBRC, we recognize the value of a variety of educational experiences, including but not limited to academic, career-based, and personal learnings. However, an undergraduate/Bachelor degree in one of the following areas is required:

  • Education
  • Training
  • Health Sciences
  • Other relevant area
  • Or equivalent with one year of experience equaling one year of education

Core Competencies (critical to succeed in this role)

  • A minimum of 3 years leading the development of high-quality community and/or stakeholder (i.e. professional) education products from inception to delivery
  • A minimum of 2 years of staff/team leadership experience
  • A minimum of 1 year of project coordination/management experience (i.e. project monitoring, budgeting, quality control)
  • Basic knowledge of 2SLGBTQ+ health, especially in the areas of sexual and reproductive health
  • Excellent writing skills (in English)

Other Competencies & Qualifications (assets)

  • Experience developing online modules for asynchronous learning using learning management systems (i.e. Teachable, Coursera)
  • Experience collaborating with a diverse network of community members and stakeholders
  • Experience adapting education products and activities for different geographic locations and audiences
  • Experience developing and delivering education products and activities for continuous professional learning with key target audiences (i.e. healthcare providers)
  • Research, needs assessment, and interpretation of data
  • Understanding of key adult learning theories and principles
  • Understanding of and experience leading the development of education products rooted in interactivity and experiential learning
  • Understanding of key health concepts influencing the health and wellbeing of 2SLGBTQ+ populations, including stigma and discrimination (racism, transphobia), minority stress, intersectionality, upstream determinants of health, risk and protective factors, and resilience.
  • Excellent communication skills (reading and writing); public speaking skills are an asset
  • French language capacity is an asset
  • Capacity to prioritize tasks and function under tight and/or competing deadlines
  • Autonomous worker with an ability to adapt and work within a team setting
  • Ability to interact professionally and effectively with partners from varying sectors including academic, government and community agencies
  • Effective critical analysis and problem-solving skills


  • Generous vacation time, personal days, and other leave policies
  • Extended health benefits, including medical, dental, vision, and Long-Term Disability
  • Employee and Family Assistance Program (EFAP)
  • Inclusive workplace
  • Remote and hybrid work arrangement
  • Flexible working schedule
  • Kind and supportive team

How to apply

Please email your application to Human Resources at [email protected] and put the job you are applying for in the subject line (Education Manager). All applicants are required to provide a cover letter and a resume. We encourage you to include a sample of your work for review (i.e. a provider training module, community education workshop, or other resource).

Currently there are a few similar positions available within the same department:

If you wish to be considered for any of the above-mentioned roles, please make sure to include that in your cover letter and your email, you are not required to submit a new application for each role, but you must clearly state in your email and cover letter which roles you would like to be considered for.


If this process presents barriers, please get in touch via email with the subject line Access: Education Manager or call us (604-568-7478) to discuss alternative formats for submitting an application.

The deadline to apply for this position is March 31, 2022 at 5:00 pm PST

CBRC believes in work led by and for the community. As part of our commitment to employment equity, we encourage applications from queer, trans and non-binary people, Indigenous, Black and people of colour (IBPOC) individuals, Two-Spirit people, people living with HIV, people living with Hepatitis C, disabled people, 2SLGBTQQIA+ women, and other people with fabulous and diverse identities and experiences. CBRC acknowledges that not everyone is able to publicly disclose these identities, and this role does not expect that employees will disclose in the course of their work.

Disponible en français.


About CBRC

Community-Based Research Centre (CBRC) promotes the health of people of diverse sexualities and genders through research and intervention development.
Education Manager
Education Manager
Check out Community-Based Research Centre. I just joined.